Paoli Hospital has been named a 2014 Guardian of Excellence Award winner by Press Ganey for Patient Experience in Inpatient Care. The hospital received this distinction by reaching the 95th percentile for each reporting period for the award year. Paoli also received the award last year for patient satisfaction.
“We are proud to once again be recognized with this award, which exemplifies the efforts of our health care team in providing a superior patient experience at Paoli Hospital,” said Jan Nash, VP, Patient Services. “It is an important honor to receive this award from the industry’s leader in measuring, understanding and improving the patient experience.”
Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. Hospitals, to measure and improve the patient experience. The Press Ganey Guardian of Excellence Award is a health care industry symbol of achievement. Fewer than five percent of Press Ganey’s clients reach this threshold and consistently maintain it for the one year reporting period.